Privacy Policy

Albany Global Real Estate are committed to ensuring the best standards of practice in all our activities. Visitors to our web site can be assured that the protection of privacy and confidentiality are given the highest priority. In compliance with the Data Protection Act 1998, all personal information is collected, held and used in accordance with the act.More information on our privacy policy can be found below.

Information collected

We do not collect any personal information from visitors to our website other than information that is knowingly and voluntarily given. Anonymous information is collected, such as the number of visitors to the website in a given period. Other information are details of properties and dates selected for online bookings. All data is purely statistical and cannot be used to identify an individual user. Cookies are not used to collect any other information from visitors to the website. Visitors interested in requesting more information can provide contact details via emailing office@albany-global.com. Guests cannot be contacted unless such information is given. Visitors are also invited to give additional company information but a decision not to do so does not affect any subsequent negotiations or discussions.

How personal data is collected

We collect personal data in the following ways:

Direct interactions

Personal data may be provided by you or on your behalf as part of our booking journey, or otherwise in connection with a booking by the lead passenger. You may also provide personal data (including identity, contact and address) when you complete online forms, messages, request products/services, create a guest login account, subscribe to our services, enter competitions or request promotional codes, take customer or client satisfaction surveys, provide feedback or otherwise or correspond with us (by messenger, phone or email)

Automated technology

We automatically collect personal data (technical and usage) when you browse or interact with our website, by using cookies, server logs and other similar technologies.

Third parties

We may receive personal data from: (a) analytics providers based outside the EU (such as Google); (b) advertising networks who may be based outside the EU (such as Facebook); and (c) search information providers such as Google based outside the EU; (d) our suppliers such as payment providers, delivery services, website support, maintenance providers; (e) third party booking platforms who may be based inside or outside of the EEA (such as Airbnb, Booking.com, etc.).

Use of Information

The information collected will be used to contact you with further details of our current activities. This information may also be used to send details of future initiatives or events. It may also be used for research purposes. You can inform us at any time if you no longer require such information to be sent.

If you provide your email address to us, you agree that we may send information to you by email in relation to our services and in relation to any new services, initiatives or events. You will have the opportunity to unsubscribe from any such emails at any time.

Data security

We take appropriate measures to safeguard the information we hold from unauthorised access or improper use. Albany Real Estate’s database is stored in a secure, password-protected location. Only users authorised by us have access to this data.

Integrity of data

We take all reasonable measures to ensure that the information we hold is accurate. In particular, we use reliable collection methods and destroy or convert to an anonymous form, any out-of-date data. Individuals may request details of all personal information held by us so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.

Children

Albany Global Real Estate’s website is not targeted at children. However, in any event, personal information will not knowingly be collected from children under fourteen years without parental consent.

Enforcement

Any queries relating to our privacy policy and or collection or use of personal information should be addressed to office@albany-global.com

Albany Global Real Estate is the trading name of Albany Global Real Estate Limited 20 Mortlake Mortlake High Street London SW14 8JN